As long as your order has not yet been shipped we should still be able to cancel it. We cannot guarantee this in every case as our warehousing and shipping are handled by third parties and there can be delays in communications which mean we are unable to stop an order. Please note that if you have already downloaded the associated PDF version of your physical purchase, then we will retain the value of the PDF from your refund, otherwise you would have received a free PDF product and only the physical shipment of your order will be cancelled.