Sometimes items may take a while to arrive in certain parts of the world. We have two shipping options – one with tracking that gives you a code, and one without. If you opt for tracking, you receive a tracking code that can help you watch your item move from our warehouse to it’s destination. Without tracking, however, please give items up to 20 days in order to get to you. If you have paid for tracking, but not received it, email us and we will get it to you.