All Shipping Related Questions
Sometimes items may take a while to arrive in certain parts of the world. We have two shipping options – one with tracking that gives you a code, and one wi...
Thu, 25 Jan, 2018 at 2:29 PM
Please attach a clear photo of the damaged product; photo of the dispatch note and the box the product was shipped in. This will allow us to investigate qui...
Thu, 25 Jan, 2018 at 2:33 PM
This is a rare problem but does happen at times. Please take a photo of the dispatch note which should be with your delivery and send us a copy, with a shor...
Thu, 25 Jan, 2018 at 2:39 PM
If you're in the EU and select TRACKED POSTAL SERVICE at checkout, orders are shipped 'Delivered Duty Paid' which means you will not be charged ...
Wed, 30 Jun, 2021 at 3:15 PM
Our warehouse will send you a dispatch email which will contain your tracking information, if you have selected a tracked service. Sometimes tracking can ta...
Wed, 30 Jun, 2021 at 3:21 PM
If you wish to make any changes to your order (including address changes), please email us at support@modiphius.com. Our webstore is integrated with our war...
Wed, 21 Jul, 2021 at 2:50 PM